Pricing

Plans that scale with your output.

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When a job fails

If a job fails, its credits come back in full, even where we had already paid a provider, except in the cases Terms §7 names.

A job stopped after it was sent to the provider is charged, and you get what it makes. Stopped before then, nothing is charged.

Questions people actually ask

How is each thing priced?

Video is priced per second, and how many credits a second depends on how much of it has to be rebuilt. A recut is priced per second of the file you send, plus a fixed amount for each recut. An image or a track is a flat price each. Annual billing is ten months for twelve months of credits.

Do prices include tax?

Yes. Every price includes VAT and sales tax where they apply.

What does annual billing actually charge?

Annual plans are charged once, up front, at ten times the monthly price — two months free. Credits arrive month by month and unused ones roll over until the year ends. Need more than Scale? Talk to us.

How long is my output kept?

One storage rule for everything a plan produces, not one rule per kind of file. Whatever the plan made is kept for the window in the table above, longer if we agree it (up to 30 days) or while it is in a live review link, and then deleted. The workspace owner is emailed two days before, unless that email is switched off.

What happens if a job fails?

If a job fails, its credits come back in full, even where we had already paid a provider, except in the cases Terms §7 names. The failure says why.

Can I stop a job once it has started?

A job stopped after it was sent to the provider is charged, and you get what it makes. Stopped before then, nothing is charged.

Do unused credits roll over?

Subscription credits run to the end of the billing period you paid for — a month on monthly billing, the whole year on annual, which is why annual credits arrive month by month and still keep until the year ends. Credits you top up with do not expire at all.

Can I change the subtitles after a video is done?

Yes, and it costs a fraction of the original — the localized audio and video are reused, so only the subtitles are burned again.

What if I run out mid-batch?

You see the total cost before anything is submitted, and a batch you cannot afford is refused before a single file is uploaded. The figure is read from the durations of the files in front of you; if a file turns out to be longer than it declared, the final charge follows the real length rather than the estimate.

Is every product on every plan?

Yes — Video, Statics, Generate, the Reframer and the music generator, on the entry plan too. The first two take work you already have and localize it, the third makes a clip or a still from a prompt, the fourth recuts a finished video into the shape a placement asks for, and the fifth writes a track from a description. All five are paid for out of the same credits, so what limits them is the balance rather than the plan. The brand glossary — for subtitles and creatives, not the dubbed voice — and extra aspect ratios from one localization are on every plan too. The plans differ in how many credits a month they come with, how long results are stored, how many seats they carry and the extras in the table above.

What counts as one image?

One creative, in one language, in one placement. The layout is read and repainted in the words it actually has, and the price on the card covers both. Every placement of the same creative is translated in the same pass, so the wording matches across them — and across a whole campaign with “Same wording across the campaign” on.

Anything else?

Write to info@cralio.app.